Unfair liquidation and system malfunction on Binance Futures (October 10–11, 2025)

Hey everyone,

I’m posting this now that I’ve been accredited to share my case here.

During October 10–11, 2025, I skilled an unfair liquidation on Binance Futures brought on by what seemed to be a system malfunction. The stop-loss and position-close features did not execute properly, and the platform offered no well timed notification of the disruption. Consequently, my positions have been force-liquidated, leading to losses exceeding 17,000 USDT.

Binance later provided a partial compensation of 1,000 USDT, however and not using a clear rationalization of the basis cause or how that amount was determined. A number of different customers have reported comparable failures around the similar interval, which suggests that this was not an remoted concern but a systemic technical fault.

To ensure the matter is correctly reviewed beneath regulatory standards, I have filed a proper grievance with the Hong Kong Securities and Futures Commission (SFC). This submit isn't meant to attack Binance, however to document the difficulty publicly and ask for transparency and truthful remedy for all affected users.

I sincerely hope Binance offers an official assertion or an in depth incident report clarifying what occurred during this outage.

Thanks for reading, and I encourage anybody who experienced comparable issues to share their instances for transparency and investor safety.