Binance futures 10/10/2025

Howdy, I've the next difficulty with binance, through the day of October 10 I had a liquidation in my account because of the incapability to shut positions, for about 10 minutes before the flash down, during this time it was not attainable to close positions and/or make inner transfers, this brought on a liquidation in my account of approximately 17,600 USDT.

I contacted help to discuss this challenge and hooked up photographs of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, together with a collection of authorized circumstances if I accepted its phrases.

Briefly, reject his supply.

The rationale: I don't understand why I ought to assume losses resulting from binance errors, I haven't acquired any extra responses from binance, what am I alleged to do in these instances? Does anyone have an identical experience?

In case you're wondering, my leverage was zero.30%